Where, Oh Where has my SEO Company Gone?
Author: April Hall
When your business decides it is time to update your website content, you may choose to finally fork over the money it takes to hire a web development company to perform search engine optimization (SEO) research and create some SEO content. By handing over this responsibility to a professional firm, you not only get the advantage of not having to worry about performing keyword research or editing your site content, but you also get to the added benefit of having experienced copywriters on your side.
Once you find a SEO company-or an independent copywriter-to hire, you may think that your part of the transaction is over; but you would be absolutely wrong. It has, in fact, only begun. Like any business relationship, you will need to make frequent contact with your SEO company to discuss how successful your internet marketing actually is, to make suggestions for how your site should look and to correct misleading or incorrect statements within the content. After all, you are the expert on your business; and although you may have hired a professional SEO content writer to add articles or page content to your site, you have the ultimate say on what information your company provides to internet customers.
The problem is that many SEO companies do a great job of getting both your attention and your business, but a poor job of actually making you happy. Perhaps you have gone with a company that advertises minimal fees for their work, only to discover that you are not able to make contact with them when you want to. It is usually insufficient to offer SEO clients simply an email or “technical support” request form–your SEO company needs to give you an actual contact number that links you to a real, live person! Who wants to leave an email message about false advertising or misstatements on their site? When you are confused, frustrated or concerned, you want to talk to a living, breathing representative of your SEO company!
So what is to be learned from all this? Basically that the old adage “you get what you pay for” is absolutely true when it comes to SEO companies. When you pay a nominal fee for copywriting and search engine optimization services, expect nominal customer service. When you want access to real people–even during non-traditional business hours–be willing to pay just a bit more.
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